Support

Help Center / Support

Need help with your DIY kit? We’re here for you — including replacement parts when needed.

🛠️Replacement Parts Support

If your build didn’t go as planned, don’t worry — we’ve got your back. If soldering failed or any part was damaged or missing, we can help troubleshoot and provide replacement parts (e.g., PCB, soldering iron, or missing components) when necessary.

  • Please prepare your order ID and clear photos of the issue.
  • We typically respond within 24 hours (Mon–Fri).

📦For Amazon Customers

If you purchased from Amazon, you can still get full support here. Please include your Amazon Order ID and photos (if needed). We’ll help troubleshoot first and ship replacement parts when appropriate.

📧Contact Us

For the fastest support, email us at:
(Reply within 24 hours, Mon–Fri)

🎥Tutorials & Guides

Need help with assembly or soldering? Please visit our Instructions page for step-by-step videos and guides.


Submit a Support Request
Tip: For Amazon orders, please paste the full Amazon Order ID.
We only use this address to ship replacement parts.
By submitting, you agree we may contact you by email for troubleshooting and replacement shipping.