Support-Tesla Lightning Kit

⚡ Tesla Lightning Kit — Support

If your Tesla Lightning Kit isn’t working (green light flashing but no arc / knob not responding), follow the steps below. Most cases are easy to resolve.

🔧 Troubleshooting 📩 Replacement Parts ⏱ Reply within 24 hours (Mon–Fri)

👋 Quick Start

Thanks for reaching out — sorry for the trouble. Based on your description, there are two common causes: knob installation or PCB-related issues.

Tip: The indicator light behavior tells us which direction to troubleshoot first.

🔹 Step 1 — Check the indicator light

If the light turns red → green when powered on:
  • The switch is working properly.
  • If there is still no electrical discharge, it usually indicates a PCB-related issue.

If the light stays red and does not turn green:
  • This is usually related to knob installation.
Fix: Before installing the knob, rotate the switch fully counterclockwise to the far left position, then install the knob and power on again. Installing the knob without this step may cause the knob not to control the switch correctly.

🔹 Step 2 — Light turns green but still no arc

If the light changes red → green but there is still no electrical discharge, this usually indicates a PCB-related issue.

Soldering version: We can send a fully assembled replacement PCB for free (no re-soldering required). You can simply replace it and test again.

📦 Request replacement parts

To proceed, please choose one of the options below:

Option 1 — Reply in Inbox with:
  • Your order number
  • The version you purchased (assembly or soldering)
  • Your shipping address and contact phone number

Option 2 — Submit a support request on our website:

You can fill out the form to request replacement parts, and our team will arrange shipment.

👉 Go to Support Form

💬 Need help? Click the Chat button in the bottom-left corner.

We’re here to help and will make sure you get everything working properly. 😊